MA
Mohammed A

1 reviews | Active since Feb 2015

18 Feb 2015, 17:56

Vodacom Simcard *****

On the 28/12/2014 (Sunday) at approximately 17h00 a sim swap was done on my Vodacom number *** which I did NOT authorize. I called the Vodacom help desk and instructed them to block the line as I suspected that someone was trying to conduct an ******* operation.<br> <br> On the 29/12/2014 at approximately 07h30 I received a call from Olivia Yolanda Kock who works for Nedbank Forensics. She informed me that two ********** transactions had taken place from my account at ZABD Enterprises (account no: ***) to two other accounts at Nedbank. An amount of R170210.60 was transferred to account no: *** and R108032.48 was transferred to account no: *** on the 28/12/2015 (Sunday) at approximately 19h00.<br> <br> Vodacom was NOT authorised to do the simcard swap. NO legal ID was given to them. It is a business contract and No letter of Auhority was given to them. A beneficiary was created in the perpetrators name to transfer R270000 from my account at Nedbank to two other accounts

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Replies (1)
Vodacom
Vodacom's reply19 Feb 2015, 06:21
Official
Hello zunaid.abdoola,

We do thank you for the posting

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team