IS
Irwin S
1 reviews | Active since Dec 2016
09 Apr 2020, 09:10
Vodacom Sim Upgrade
I got a call from Vodacom to upgrade one of my contracts on 18 March 2020. You said you will send me a mail with all the details. Till this day haven't received a mail confirming anything. Please get back to me ASAP!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Apr 2020, 09:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Apr 2020, 09:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Apr 2020, 13:38Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply15 Apr 2020, 13:38
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,