RVdB
Rika Van der Bank
1 reviews | Active since Sept 2014
08 Oct 2020, 10:42
Vodacom sim swop
Pathetic service. Trying to do a sim swop is just IMPOSSIBLE!!!!!!!!!!!!!!!! No way you can get it done! I have tried since Sunday 03 October 2020. 4 different consultants tell me 4 different stories! And the sim swop is still not done! No reference numbers for calls were provided.
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Vodacom's replyOfficial
08 Oct 2020, 11:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2020, 11:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team