Vodacom Sim Swap Nigthmare

<p>I went to Vodaworld in Midrand to do a sim swap on the 14/07/2017 and after spending 2 and half hours my sim card was not sorted and i was told that IT would do it. and it should be fine in 24 from 13:30 GMT+2 . i explained to the gentleman helping me that im travelling to europe on the evening of the 14th , now its 16:00 GMT+2 which means im over 24 hours promised by Vodacom , i cant access some of my emails because i use the phone for 2FA and this does not seem like it will be resolved and i think Vodacom somehow misses what a cellphone has become.</p> <p> </p> <p> </p> <p>I need a Cellphone to bank and monitor my account</p> <p>I need a cellphone to allow my visitors/contractors into my estate , to name just a few</p> <p> </p> <p>VODACOM Please help and resolve this as im not in arrears , i have bought the Sim Card at least no one told me i bought the wrong one .</p>