Vodacom Sim Swap Customer Services Sucks

Vodacom sucks, I called the Call Centre and could not provide the five frequently dialed numbers required in order to do a Sim Swap. I was told to go in to my nearest Vodacom Shop.. At the Vodacom Shop I was asked yet again for the five frequently dialed numbers. After I could not provide the five numbers I was told that a Sim Swap could not be done for me.