1 reviews | Active since Jul 2017

19 Jul 2017, 16:27

Vodacom Sim Swap

<p>Hi. I ha e been trying to do. Sim Swam with Vodacom for the past week. Till today they are not able to process it, I am on a contract, phone was ******. No one is will to tell me what is the real problem. Sim swap should take 24 hour to do. I am ratfol with their services </p>

0
Replies (2)
Vodacom
Vodacom's reply20 Jul 2017, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Jul 2017, 12:58
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team