CQ
Chris Q

1 reviews | Active since Dec 2015

29 Dec 2015, 18:52

Vodacom SIM not RICAed, incorrect billing.

Recently transferred a number to a business contract, my number has not been RICAed (smells like a Nigerian Fine coming on here), when I call 082 111 the automated response tells me I am not RICAed, and when I speak to a consultant they also tell me I am not RICAed, I am unable to buy data bundles even though my online MyVodacom bill shows i purchased 2x 500MB. So the bill shows it but I don't get the data? I called Vodacom4U Cape Gate 3 times and spoke to consultants on 082111 3 times but no luck. All my incoming and outgoing calls are private/ unknown.<br> <br> I need help as the individuals at the shop and call center do not seem to have the power to fix this.<br> <br> What do I do Vodacom? Please help me.<br> Someone with brains from Vodacom please contact me, then I will explain all the details.<br> <br> Until then, do not forget to put sunblock on!

0
Replies (1)
Vodacom
Vodacom's reply30 Dec 2015, 08:01
Official
Hello ChrisQuigley,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team