VODACOM SIM CARDS SHOULD BE SOLD WITH HEADACHE PILLS

It's insane how bad your customer service is! A multimillion corporation that makes its money from human beings and you have zero interest in actually satisfying your customers or even being available to take the complaint.

Both my husband and I have tried contacting your customer care on 135 to get some assistance with a Whatsapp ticket query as well as your network just cutting out for hours on end, and no one is ever available to actually take the call. What's that about? We pay for a service which we haven't been able to use and then we are unable to query this, I'm not even talking about actually resolving the query, just to speak to a human being. TWO DAYS of constantly trying to call and all we get is "We're busy bye" you don't even give the option to hold until someone becomes available! I was willing to do that, I would wait to be assisted but calls are just ended.

And what happens when you see someone has tried to reach out for assistance, is that just ignored? People are often left in dire situations stuck without the service they've paid for and unable to reach your "customer care" for assistance. Absolutely pathetic, don't you pay your people enough to inspire them to do their jobs or what!?

Yall need to be investigated for your ****ty service.

Over 55 million customers and no customer service when really needed.