MM
Matseleng M
1 reviews | Active since Oct 2018
10 Dec 2018, 12:18
Vodacom sim cards
I still have not got a resolution to my plea with Vodacom, i keep getting calls and they tell me they will come back to me and still nothing to this day.
Money is still being taken from my account with no assistance.
I really don't know what to do, i would really like to be compensated for allthe money i have lost due to this situation.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Dec 2018, 12:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Dec 2018, 12:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
13 Dec 2018, 16:23 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you were contacted and advised accordingly. Regards Consumer Website Team
Vodacom's reply13 Dec 2018, 16:23
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you were contacted and advised accordingly. Regards Consumer Website Team