Vodacom Sim card swop and theft

<p>Phone stopped working and called Vodacom to report it . Iwas told that a sim swop was done without my permission. I then checked my bank account and found that money had been taken out of my account. Then the real problem of trying to deal with Vodacom ***** department started. Three weeks later I am no further to finding out who the culprit is. Role on the end of my contract cannot wait.</p>