1 reviews | Active since Nov 2009
Vodacom sim card *****
On Monday 24 August, my laptop bag with my Vodacom wifi modem was ****** out of my car at a garage.<br> When i realized my bag was ****** i wnet to the police station to open a case, i was so traumatized that i only remembered to block the sim card inside the modem the following morning. At the time a blocked the sim card they had already sent R9000 worth of sms's from my sim. Then later the day i went into my online vodacom account seeing that in fact the account was still going up, it was now sitting at R11 219, i had to phone again to find out why it was not blocked the first time.<br> According to vodacom i am liable for the account. Clearly they can see its *****, i have a case at the police station even video footage from the fuel station showing the theft.<br> <br> I simply can t afford to pay that account, an don know who to contact at Vodacom as they just transfer you from the one person to the next.<br> How can you send R9000 rand worth of SMS's anyway on a 2GB per month data deal?
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
