PH
Paige H

1 reviews | Active since Jun 2018

01 Jun 2018, 15:02

Vodacom SIM activation more than 24 hours

I have been trying to activate my new sim card for the past 3 days and have gotten no response or text with my new number. I call the 100 number it tells me and still says I have to wait 24 hours to get an SMS with my new number. I need this fixed ASAP as it is my only way of communicating with my friends and family

0
Replies (2)
Vodacom
Vodacom's reply01 Jun 2018, 15:03
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

PH
Paige H's update01 Jun 2018, 17:18
Reviewer Update
How? By email? Because I can't seem to receive any calls or text right now