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Daphne E
1 reviews | Active since Oct 2019
11 Oct 2019, 10:45
Vodacom signs contracts for services they cannot provide
I app**** for LTE, Hunting Lines and Cloud PABX for my business in Aug 2019. Vodacom signed a contract with my Company and after umpteen calls and mails, they finally admitted they could not provide the 10 lines and cloud PABX after all. They ported my business number, gave me one line and will not cancel my contract and ignore all requests to assist. I have been without my business lines since 1 September.
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Vodacom's replyOfficial
11 Oct 2019, 11:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Oct 2019, 11:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team