CD
Corne D
1 reviews | Active since Jul 2025
22 Jan 2025, 07:32
Vodacom signed me up to VIU without my permission.
Vodacom added VIU to my account without permission, saying it is free, but charging me R69 per month after the trail.
This is an ******* action from Vodacom, who will keep them accountable?
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Vodacom's replyOfficial
22 Jan 2025, 08:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Jan 2025, 08:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team