Vodacom signal/coverage, call centres and online services are atrocious / useless

Very poor to no signal for more than 12 years in the area we stay - numerous complaints lodged but no action

Keep calling you up to upgrade - and when you do they either load incorrect details or do nothing at all (especially if you request a downgrade)

Online upgrade only works if you want to upgrade not downgrade - even if you get it through and you have an order number - shared with vodacom. they state they cannot trace the order... even after sharing the email from vodacom confirming order and waybill number...>?

Call centres are completely disconnected from one another - therefore each division has different deals that they work with - seems like agenst are only interested on how much commision they can earn (if this is the case) by upselling you.

VERY frustrating and confusing trying to get anything productive done with Vodacom...