AC
Alex C
1 reviews | Active since Dec 2017
18 Mar 2019, 19:01
Vodacom Signal strength dropped drastically with Load Shedding.
We had load shedding in Villieria(11) Pretoria from 13h00 to 15h30 today, i was connected on my PC with Vodacom 3G, the signal strength dropped drastically, i reported that to Vodacom and i was advised that it will happen with load shedding, the signal strength will drop, not acceptable to me, i switch then over to my Telkom 3G and was working nicely further. Don't Vodacom has UPS at their Towers?
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Vodacom's replyOfficial
19 Mar 2019, 06:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Mar 2019, 06:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team