1 reviews | Active since Aug 2022
Vodacom signal sleeps in till 13:00 EVERY DAY IN DELAREYVILLE
Vodacom is not delivering on a simple thing such as network coverage in Delareyville. When I took out my contract I was promised good signal coverage...that was Feb 2024..I can not recall a single week since then that I did not have issues with network coverage. Now for the last month EVERY SINGLE DAY vodacom awakes at 13:00 in the afternoon. Why must I pay for a service that I am clearly not getting. I can never phone because the network is not registered. I can not tell you when the last time was I could use all my minutes because the network is not registered. I had to get a second Sim card from another provider to be able to make phone calls.... really vodacom you get your full payment EVERY MONTH but I can not say the same for the lack of network coverage. I Want to cancel all dealings with Vodacom.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
