SK
Suzette K

1 reviews | Active since Feb 2024

27 Feb 2024, 21:40

VODACOM SIGNAL MISSING IN ACTION

Dear VODACOM since cellphone providers came into service way back then.Vodacom has been Me my family and friends choice of servicr provider.Many years thousands of rands for contracts paid.Telling everybody Vodacom is THE BEST.Paying monthly contracts yet again I now have to reconsider.When you stay in rural areas and dont have the so called CITY LIFE.Well then sorry YOU DONT MATTER! Even if you pay a monthly contract and remember if you dont pay no service! SORRY! Now please stop blaming Loadshedding and bad weather we have a continous problem of NO VODOCAM SIGNAL where I stay. 'Platteland' Over the festive season January now again in February or currently three days.Call centre SO SORRY our tecnical tean is working on it! !VODACOM YOU ARE LOSiNG CUSTOMERS WAKE UP AND DO SOMETHING PLEASE!!!

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Replies (1)
Vodacom
Vodacom's reply28 Feb 2024, 08:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team