CP
Cobus P

1 reviews | Active since Aug 2016

14 Jan 2020, 17:00

Vodacom signal is either bad or non exsistant.

During load shedding today I was on business in Lambton Germiston and Vodacom had no Signal at all. Secondly the signal in my home area is pathetic. Your technician did a home visit to my home office and did agree the signal is very bad about 3 weeks ago. If this issue is not resolved I will be changing my Networks very soon. Telkom, MTN and Cell C doesn't have issues in my area. I am currently a MTN and TELKOM client with a lot less issues with them. My wife and myself have Vodacom connection via our work. Call me and I will provide you with the sim numbers. Look at MTN they got the award of best network again. Clearly they want to be the best network in the country and making an effort to keep their clients satisfied.

0
Replies (1)
Vodacom
Vodacom's reply15 Jan 2020, 07:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team