JD
Jarred D

1 reviews | Active since Mar 2009

23 Mar 2017, 13:18

Vodacom Signal in Greenstone Hill is unbearable

<p>I have been staying in Greenstone Hill for the past 4 years and my signal for Vodacom where I stay is unbearable. I stayed in the one complex and could only get signal if I go to my room upstairs, no-where else. Now I have moved to a new complex and now I have no signal at all and I must rely on WhatsApp calls but cannot get any voice calls as I have no signal at all. Currently I am going to not continue my Vodacom Contract after 15 years when it comes to an end. Other companies have better deals with better service and don't feel I get my money worth with Vodacom.</p>

0
Replies (2)
Vodacom
Vodacom's reply23 Mar 2017, 13:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

JD
Jarred D's update28 Mar 2017, 09:08
Reviewer Update

Still have not received a phone call from Vodacom so obviously you don't care what customers think. Very dissapointed.