CR
Corne R
1 reviews | Active since Jan 2020
13 Jan 2020, 10:50
Vodacom signal failure
We reside in the Kameeldrift-West area - West of Pretoria. There was an electricity failure last night 12 January 2020 - when the electricity if off there is also no Vodacom signal. The power went on again at around midnight but we still had no Vodacom signal. The Vodacom signal only came on at about 11h00 on 13 January 2020. This is a regular occurrence - sometimes we have no Vodacom signal even when the electricity is on!!! We have had this problem with Vodacom since middle 2019. I would prefer to rate a zero star
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Vodacom's replyOfficial
13 Jan 2020, 11:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jan 2020, 11:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team