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lientjidel L
1 reviews | Active since Oct 2016
02 Feb 2021, 18:22
vodacom signal
We are struggling again with signal and no internet connection from Friday,29 January in our area Gladwood-Vanderbijlpark. Vodacom this unecceptable as this happens a lot. fix your connections asap. And then when we phone we can't choose a option to talk to a consultant but we must talk to a robot that does not understand...really unhappy with your services
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Vodacom's replyOfficial
02 Feb 2021, 21:03 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Feb 2021, 21:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team