SE
Stefan E

1 reviews | Active since Oct 2018

19 Sept 2022, 08:57

Vodacom Signal Drops During Power Outages

Every time there is a power outage the Vodacom cell phone signal and internet is out as well. My cell phone and wifi internet subscription payments is not made pro rata for the month so I expect a service for the full month. I spend money on a backup solution during power outages. If you don't get this sorted out I will move to a Satellite based service and I advise others to do the same.

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Replies (1)
Vodacom
Vodacom's reply19 Sept 2022, 10:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team