1 reviews | Active since Nov 2023
Vodacom signal down AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
It's Friede-Mari from Buffelskloof Lodge....AGAIN!!!!!! It's been about a month now, that every time there is some rain clouds or thunder in the air, our Vodacom signal in this area at Buffelskloof Lodge and Buffelskloof Dam are down.
The signal disappeared on Monday 9 December at about 20:00 and only came back on Wednesday 10 December at about 15:00. From what we understood from our contact persona at Vodacom Mpumalanga office, there was some or other RAKO problem at the hub, but they restored is.
This morning when I got up at about 03:30, the signal was down....AGAIN, the exact time it disappeared I don't know. This is getting absolutely ridiculous now!
Can someone from Vodacom give answers about this problem and how they will be addressing and rectifying this issue once and for all?
Friede-Mari van Wyk Unhappy client at this stage!
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
