HA
Hybre A

1 reviews | Active since Jan 2019

18 Jan 2019, 11:04

vodacom signal constantly OFF

im staying on a farm outside Amsterdam. i have 2 vodacom boosters, but not much help!!!! some days there is NO signal at all. and some days it works perfect. logic tells me someone is not doing there jobs. im really frustrated because im working from home, and needs to work with VODACOM internet. then its on then its off. everything is major problem. i cannot send email, i cannot go on my internet banking. some days i cannot ever use my phone. what do i have to do ? Vodacom use to be one of the best. sorry to say???? the one day the signal was off the whole day!!! we need working cell phones on the farm. one of the farmers used a vodacom contact he had regarding the signal that was off the whole day and a few minutes after his call, the signal is back ON!!!!????? now you tell me??what do we have to do?"??

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Replies (3)
Vodacom
Vodacom's reply18 Jan 2019, 11:05
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
HA
Hybre A's update18 Jan 2019, 11:11
Reviewer Update
thank you HOPE it will work.
HA
Hybre A's update22 Jan 2019, 08:55
Reviewer Update
Vodacom Management no one phoned me as yet!!!! still the same **** going on!!! i will send a bad remark everyday if the signal gives me trouble....oHHH dear i cant because the signal is ALWAYS OFF!!!! i hear that the batteries was ****** in this vicinity and VODA**** refuse to fix the problem!!! really, you guys push a good person over the limit because of constant bad service. do we have to go to MTN because what i heard they dont have any issues. we have to pay each month for bad services....does that make any sense at all???? :( "( :(