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daslan G

1 reviews | Active since Sept 2017

29 Sept 2017, 15:40

Vodacom Signal Bryanston Ext 91 Terrible

Hi

From early 2017 I have been experience little to no signal in Bryanston Ext 91. I logged a call. reference 1-301 836 4 **********

I was told a tower was decommissioned and another was planned. The agent could not give me an implementation date. This is not good.

It is now September and we are still experiencing the same issue. This is not on

0
Replies (2)
Vodacom
Vodacom's reply29 Sept 2017, 15:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Oct 2017, 09:50
Official

Dear Customer,

Thank you for taking the time to raise your complaint with our team.

I have now handed it over to our Network Co-coordinator for further assistance and they will make contact with you soonest.

We do apologise for the inconvenience caused to you.

Regards

Consumer Website Team