JP
Jason P

1 reviews | Active since Jan 2020

23 Jan 2020, 10:08

VODACOM SIGNAL BOOSTER

I logged a call towards the end of Aug 2019 already and my signal problem has still not been sorted. I get told of we tried to contact you (I missed their call once and have since phoned in) I spoke to a guy on Monday 9th December 2019 and I was told there is no stock of the signal booster, how pathetic is that, this is telling me that Vodacom has a serious signal problem. I have had my contract with Vodacom for almost 20 years now !! I was going to take up another 2 contracts but now I will rather move my contracts and give someone else business. I am currently phoning Vodacom, 16 min past and no one answers..............

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Replies (1)
Vodacom
Vodacom's reply23 Jan 2020, 11:37
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team