Vodacom signal and wifi down for days

Item: Vodacom
Rating: 1
Author: Chantelle K

We have been without Vodacom service and Fibre for 4 days, this is a massive widespread outage, apparently. For us to get any signal to use our mobile phones, make calls or send messages we need to leave our home to get any type of signal. All neighbour's have been complaining and responses has been shocking. The length of time the service has been down is not acceptable.

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Replies (1)

Vodacom's replyOfficial

31 Dec 2025, 08:17

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply31 Dec 2025, 08:17

Official