HG
Herman G

1 reviews | Active since Dec 2025

19 Dec 2025, 17:06

Vodacom signal

Good afternoon,

To whom it may concern.

After being a loyal client with Vodacom for the past 23 years + , the last few years, worsening even more the last few months, we have received the worst service possible regarding network within my area. This was reported on numerous occasions, but unfortunately to no avail. Without our WiFi we have minimal signal if any, and I am not even talking about when we have a power outage, then there is zero signal. I am really at a point where I am going to cancel all my contracts with Vodacom if this issue is not resolved ASAP, with the rest of our community included. I cannot keep paying for services that I am unable to use. Kind regards, Herman Grobler.

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Replies (1)
Vodacom
Vodacom's reply20 Dec 2025, 07:30
Official
Dear Customer, 


Thank you for making us aware of your complaint. 


Kindly be advised that a consultant will make contact with you in due course to assist with your query. 


***Please note*** Beware of phishing ****s. 


Vodacom will not contact you via Whatsapp to request your personal details 


Regards, 

Vodacom Consumer Website Team