1 reviews | Active since Jun 2017

14 Jan 2019, 12:42

Vodacom signal

Dear Vodacom, for the last 2 weeks I have had no Vodacom signal in my area, and it is affecting my business. Clients can't get hold of me, and because of this they simply contact a different supplier. I have been in contact with the call-center, but cannot get any clear indication of when this problem will be resolved. I am based in the Germiston( Elspark) area. Please advice.

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Replies (2)
Vodacom
Vodacom's reply14 Jan 2019, 14:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.    Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.    Vodacom will not contact you via Whatsapp to request your personal details    Regards,  Vodacom Consumer Website Team        
Vodacom
Vodacom's reply14 Jan 2019, 15:35
Official
Dear Customer

Our records indicate that your issue is Pending with our Network department. The service request number is ***.

Regards,

Vodacom Consumer Website Team