1 reviews | Active since Mar 2017

07 Mar 2017, 08:59

Vodacom signal

<p>We are situated near Prieska and Niekerkshoop, Northern Cape. Our Vodacom signal is very very poor. i've got a lot of numbers to phone bur none of them are answering. James Mitchell, Nico, Jaco..... but no-one answers there phones. The towers involved is Niekerkshoop nr 2 and Prieska and Spitskop tower.</p> <p>Bad bad service and we are paying a lot of money. </p>

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Replies (2)
Vodacom
Vodacom's reply07 Mar 2017, 09:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Mar 2017, 16:05
Official

Good Day

We have handed your query to our Network Division who will investigate the matter and provide you with further feedback.

Please accept our apology for any inconvenience caused.

Kind Regards

Dominic