JM
Janice M

1 reviews | Active since Feb 2017

12 Feb 2017, 13:19

Vodacom signal

<p>My father has a 2 vodacom contracts, which one of them I pay for. I used to live in Rtb and never had any issues. I moved to Johannesburg about 1 year and 3 months ago. Since then when at home experience signal.problems. I complained to vodacom 2016/12/18 because I just couldn't handle it anymore. People cant reach me and i cabr get whatsapps or use the Internet. I have been using a telkom mobile sim in a wifi router so that I can atleast get Internet. I gave vodacom numbers of 5 other people expeirencing a similar problem in the complex. Unfortunately I didnt get the calls when vodacom tried to phone me. And no its not my phone its the signal. When the contract ends with this number, im going to get my father to end this numbers contract as it is pointless for me to have. I will not recommend vodacom every again</p> <p> </p> <p>I still.dont have signal!</p>

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Replies (1)
Vodacom
Vodacom's reply13 Feb 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team