sL
sam L
1 reviews | Active since Sept 2013
09 Oct 2023, 09:20
Vodacom sign up without permission
I received an SMS this morning stating, "Your WIG for 4UP has been activated." I did not request this, nor have I given anyone permission to activate services; it is thus in violation of POPIA. Please register me for this service RIGHT NOW and reimburse me if any funds have been deducted from my account. Assistance will be highly appreciated.
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Replies (2)
Vodacom's replyOfficial
09 Oct 2023, 10:21 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Oct 2023, 10:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
sL
sam L's updateReviewer Update
10 Oct 2023, 12:57Still waiting on someone to contact me
sL
sam L's update10 Oct 2023, 12:57
Reviewer Update
Still waiting on someone to contact me