JL
Jose L

1 reviews | Active since Oct 2016

03 Jul 2018, 10:09

Vodacom sigh

Hi,

We got a new laptop (Lenovo Thinkpad 350) on contract through Vodacom a few months ago. Now, the problem is that the laptop is sluggish and slow. We initially thought that the problem would go away, but after all this time, it still does the same. You can search the Lenovo forums and see that this is a problem with these models.

Since this is a NEW product, I expect the product to work as such. I don't want a repair, I want a product that works as it's supposed to!

Please assist in getting me a new Lenovo Thinkpad 350 that works as it should or a product of similar spec and price, that works.

0
Replies (3)
Vodacom
Vodacom's reply03 Jul 2018, 10:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

JL
Jose L's update03 Jul 2018, 12:52
Reviewer Update
When?
Vodacom
Vodacom's reply03 Jul 2018, 13:34
Official

Good day José De Lemos,

We provided feedback regarding your Hellopeter posting via email. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Theo

Best regards,