RP
Robert P
1 reviews | Active since Aug 2020
11 Aug 2020, 19:30
Vodacom sick *******
It makes me sick after settle a 4K bill and countless calls to cancel a contract additional billing comes in and same stories settle bill before you can cancel ... You sick thieving corporate, and the worse part your customer is disabled and does not understand what’s going on..
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Aug 2020, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Aug 2020, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
RP
Robert P's updateReviewer Update
16 Aug 2020, 06:53I am still waiting for someone to contact me, your reply sounds sincere however the vodacom has no ethics around any statement they make.
RP
Robert P's update16 Aug 2020, 06:53
Reviewer Update
I am still waiting for someone to contact me, your reply sounds sincere however the vodacom has no ethics around any statement they make.
Vodacom's replyOfficial
09 Sept 2020, 08:51Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply09 Sept 2020, 08:51
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,