VODACOM SHUNT THEIR CUSTOMERS FROM PILLAR TO POST

<p>I have just received my latest account which i am bitterly unhappy with. I have been charged for sms's when I get 100 free sms's a month. I have also been charged for USSD which I don't have the foggiest idea what it is. In addition, I have been charged an additional amount for calls when I pay a monthly fee for a certain amount of calls. When I called this morning and spoke to Tembella, he told me that he couldn't transfer me to the accounts department because my cellphone account is not in arrears. He then transferred me to someone called Lesego who said that she couldn't help me and would have to call her manager. Vodacom, WHO DOES ONE CALL WHEN ONE IS UNHAPPY WITH THEIR ACCOUNT??????</p>