1 reviews | Active since Mar 2019
VODACOM SHOWMAX ****
Don't subscribe to Showmax Its a ****!!!!!
I subscribed to showmax with vodacom as they advertise that users get 5 gigs free Showmax data per month.
Due to my continuous frustrations and distrust in Vodacom I started watching a show and half way through I checked my data balance. I was billed for 600MB!!!
Trying to get through to Vodacom is already frustrating as you can't reach the call Centre. However, if they're trying to sell you something and you specifically asked to be contacted at a certain time only, they will keep calling you throughout the day. I am a busy professional and I cannot accept sales calls in the day.
This is frustrating!
Last month I tried to buy data bundles and make use of the 1g data for R29 on the app but I was not able to so I called in. The agent said the app was down and she can top me up at a higher price. I asked why should I pay a premium because their service is down. She couldn't asnerr me.. To me, they're doing this each month to get more cash in. Tonight I was not able to buy additional data or video bundles...
I am still unable to reach vodacom to ask about the unfair showmax data consumption. I can count on receiving MULTIPLE sales calls to upgrade my contract with another 6g data from tomorrow morning.
I regret switching my fibre and mobile contact to Vodacom.
