Vodacom shouldn't receive any stars! I'm still being charged more than R239 for their error since 27/04/25

Item: Vodacom
Rating: 1
Author: Chantel M

Vodacom shouldn't receive any stars! I'm still being charged more than R239 for their error since 27/04/25. Vodacom has now listed me as a bad payer with 1 missed payment yet they fail to correct their mistakes!! Sort it out now before I contact the consumer to council

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Replies (1)

Vodacom's replyOfficial

26 Aug 2025, 07:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply26 Aug 2025, 07:58

Official