Vodacom should stay away from fibre

Vodacom should just stay away from fibre. I have been trying to activate my fibre line with them for 6 months calling them every week. Each time I call I am being told by request is to activate is being "escalated". So this means my request has been escalated 24 times. Till today they still can't seem to figure out how to activate a line.

After my review on this platform, I am 100% sure that someone from Vodacom is going to call me and ask me the same questions I have been asked for the past 6 months and then tell me that they are escalating the request (for the 25th time) instead of making sure that the line gents activated as then calling me to tell me that the line has been activated.