1 reviews | Active since Jul 2020
Vodacom should shut down
We have been on the phone with vodacom since yesterday morning regarding our business wifi,
The call center line for business makes it impossible to speak to a human and when you eventually do speak to a human they transfer you from department to department eventually leading you to speak to someone with such a bad connection who ends up telling you to call accounts department and then accounts tells you to call technical.
I think the service is poor and i think that your customer service is a joke and a disgrace, no one knows what the hell they are doing i think vodacom is the most unhelpful service provider to wait longer than 24Hrs for someone with a brain to call you and still not fix the problem is shameful...
I reg=quested to speak to a manager who conveniently was in a meeting i will so happily cancel with vodacom if someone could answer the phone when it rings.
As a business vodacom has cost me an entire day do you think they care not at all. I will never speak well of vodacom!!!!
Best regards,
Best regards,
Best regards,
Best regards,
