Vodacom should redefine what "Service" means - So that we all know

5 days and counting since we've had NO SERVICE. Everyone is aware if the pile-on disaster in Pretoria, however I do not live in ANY of the areas affected by the power outage, so logic dictates that if I have power at home, the tower 600 meters from my house would have power too. I live 600 meters away from a vodacom tower that (for the 2nd time in 2 weeks) has ZERO service. I called the customer care center from my work office in Menlyn from my vodacom cell phone and spoke to a lady called Siphiwe. Once I mentioned that the tower at my house is in Pretoria, she responded with "ALL the towers in Pretoria is out of order". When I told her I am calling from my phone in Menlyn (as I am sure Menlyn is in Pretoria), her response was "Eish, I dunnooo". PRICELESS laziness and stupidity. The tower in question (as I have learnt from previous outages) is located on the corner of Nooitgedacht (Rayton Pretoria) and the R513. Its known as the Casa Mia tower as this tower is located on the Casa Mia property. The saddest and probably the most tragic part of this is that I just upgraded to an uncapped data package. I cant use it... 5 days now and there is NO SERVICE. Cancelling a contract with Vodacom is asking for YEARS and YEARS of trouble, but I consider this a breach of the contract on their end, as they are not providing the service that I am paying for. I work for a Gaming company that requires me to have 24/7 connectivity. Vodacom is now messing with my livelihood and I could lose my job. This is a step too far and I WILL NOT TOLERATE this BS. I work too hard to spend my hard earned money on a "service" you claim to provide. FIX YOUR TOWER, Vodacom! If you offer the service you contractually agreed to then I will be happy to oblige by paying you. No service, no payment and you stand on your head and **** the national anthem for all I care.