1 reviews | Active since Jun 2016
Vodacom should indicate that its charging out-of-bundle data rates using prepaid airtime - *********
In short, Vodacom was charging out-of-bundle data rates without informing me that it was doing so or requesting my consent. Had I known that it was doing this, I would have purchased a data bundle instead. I effectively spent R86.88 for 72.10MB on out-of-bundle rates. The principle is that Vodacom needs to inform me that this is happening because the company is in effect spending my money for me at rates I have not been made aware of nor agreed to.
This is ********* behaviour, and likely to impact poorer South Africans who rely on prepaid airtime in a bad way. It also makes Vodacom completely ************* and unpatriotic. If not resolved, I'll happily file a complaint with the Consumer Commission and advocate further government interventions in this regard. Sis Vodacom shame on you.
