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susan H
1 reviews | Active since Feb 2013
11 Feb 2020, 18:09
Vodacom should get into the 21st century and stop robbing us
Originally it was just my data that went off when we had outages which all the networks do but now you can’t even make phone calls as there is no service of any description have I got the year wrong is this 2020 or 1920.This is the final straw bye Vodacom hello CellC not only can I make calls during outages I can quite often get on the internet as well which by the way costs me R299 for 12gb they also give me nite data for free. Why does anyone buy their data from Vodacom I notice they have again been given extra time to review their pricing itdoesn’t make sense to stay with them.
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Replies (1)Vodacom's replyOfficial
12 Feb 2020, 07:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Feb 2020, 07:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
