Vodacom should be close down. Who are the auditors of this orginisation

What can I do with them. Daughter started to work and wanted to take over cell account. Vodacom refused due to a non 3 month salary slip. Then I get charged twice for this account. She gets charged on a some amount that does not make sense. No response form customer service. One says go to the shop at Reds Mall The shop says escalate. . Total mess daughter gets account in my name then reversed in her name. This is ***** at the best. Vodacom cannot even link account to the cell nr. For two months now we been paying the same contract 4 times