Vodacom should be called totalgone

It is with big frustration that I have decided to raise my dismay with the Vodacom online service. For the past 18 months I have to battle to get a detailed bill for my celphone which I have the same number for the past 25 years. Vodacom does not have the ability to have a service to mail my account to me monthly, showing the detail and the amount owing. Then I can call there 082135 number which they have on their page just to frustrate myself. Eventually I get someone to call me and by that time I am so frustrated that I am rude to the poor person who only earns a stupid salary and they can not change anything to make my life better. If it was not so much of a schlep I would have gone to MTN longtime ago. This happens month after month without one exception to my view. They have this stupid Tobi character that does not work, you cannot get hold of a real person to help you.

My letter could be much nicer but I write this whilst being frustrated because their system is good for nothing and that is how I feel now.

Corne