CM
Carine M
1 reviews | Active since Nov 2016
02 Dec 2020, 13:47
Vodacom should be better!
I cannot believe that Vodacom can afford to be associated with the likes of Elite Mobile. Their customer service is shocking, not to mention Vodacom's own customer service. Also, I thought a "once off service fee" only gets debited once? Why is debited every month????
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Vodacom's replyOfficial
02 Dec 2020, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2020, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team