Vodacom Shops & their FB respondents are staffed by *********** personnel with no interest in the business.

Item: Vodacom
Rating: 1
Author: Alan L

Vodacom advertise products which their outlets have no knowledge or interest in. Comments to Facebook were met with, "we have no control over franchises" ... what kind of dumb response is that?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

18 Dec 2020, 10:56

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply18 Dec 2020, 10:56

Official