tM
thulisile M

1 reviews | Active since Jul 2016

29 Jul 2016, 11:14

vodacom shop with bad service

<p>Hi i bought a smart tab from vodacom shop kwamnyandu. I insured it then it fell and broke and took it back to the store it came to my suprise that after 3 months it came back unrepaid they didn't even bother to call and let me know until i went there myself. Last week they sent it for repairs again then they sent me message telling me to pay 200 access fee of which i did but still it is not back they dont even contact me regarding the matter. Please help </p>

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Replies (1)
Vodacom
Vodacom's reply29 Jul 2016, 11:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team