Vodacom Shop The Promenade renewal of contract without account holder’s authorization

Item: Vodacom
Rating: 1
Author: Lungile M

My uncle just informed me that he was upgraded to a 70GB contract under my name without my authorization and they didn’t request an identification from him or anything. What kind of operation are you running when you de***** customers this way? Number in question is ***

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Replies (1)

Vodacom's replyOfficial

20 Sept 2023, 07:28

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply20 Sept 2023, 07:28

Official