RR
Russel R

1 reviews | Active since Nov 2016

29 Nov 2016, 18:23

Vodacom Shop 'The Bridge' - Mission Statement... We just don't care!!!

<p>Vodacom, thank you for the countless phone calls to your shop, to customer care and for being sent from pillar to post with excuse upon excuse like a dog chasing his friggin tail.</p> <p> </p> <p>Close to 2 weeks now since I paid visit your shop and payed (YOUR SALARY) for services still not received.</p> <p>PLEASE activate my account... monies paid equals services due. Basic business principles I would think.</p> <p> </p> <p>Monique and Anton, since you've now chosen to ignore my calls I've decided to use this platform for further communication.</p> <p> </p> <p>This issue is NOT going away so have it sorted!</p> <p> </p> <p>I have various call ref numbers that can be made available to anyone who feels the need to follow up.</p> <p> </p> <p>Russel Eckhardt</p>

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Replies (1)
Vodacom
Vodacom's reply30 Nov 2016, 07:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team